Naehas Offer Fulfillment
Turn offers into outcomes. We help retail and commercial banks deliver real customer value—verifying eligibility, tracking progress, and keeping customers informed in real time. By integrating with customer journeys, communications, and offers, Naehas' fulfillment solution reduces disputes, lowers call center costs, and builds lasting trust.
85%
Faster fulfillment with fewer delays
98%
Manual input cut by automation
60%
Call volume lower with clear tracking
44%
Fewer complaints from clearer offers
Improve Customer Value
Qualify Customers and Fulfill Offers with Accuracy
Enable real-time eligibility checks so customers instantly know if they qualify for an offer. Configurable logic calculates qualification against customer activities and timelines, so banks can deliver accurate rewards, reduce disputes, and improve conversion rates with clear expectations from the start.
Deliver Accurate, Governed Fulfillment
Account and transaction files often differ by source, timing, or structure. Ensure fulfillment always runs on accurate information with standardized, validated data.
Track Progress and Guide Customers to Completion
Track customer progress with accurate, auditable records so teams can boost completion rates. Timely, automated nudges empower customers to feel confident that their progress is recognized and rewarded, and structured exception handling provides additional flexibility while maintaining governance.
Maintain Audit-Ready Reporting
Stay ahead of audits with a full history capturing every change with reason codes. Resolve servicing questions, satisfy audit requirements, and maintain confidence in fulfillment. Teams benefit from fewer support calls, lower operational costs, and high satisfaction scores.
Enable real-time eligibility checks so customers instantly know if they qualify for an offer. Configurable logic calculates qualification against customer activities and timelines, so banks can deliver accurate rewards, reduce disputes, and improve conversion rates with clear expectations from the start.
Account and transaction files often differ by source, timing, or structure. Ensure fulfillment always runs on accurate information with standardized, validated data.
Track customer progress with accurate, auditable records so teams can boost completion rates. Timely, automated nudges empower customers to feel confident that their progress is recognized and rewarded, and structured exception handling provides additional flexibility while maintaining governance.
Stay ahead of audits with a full history capturing every change with reason codes. Resolve servicing questions, satisfy audit requirements, and maintain confidence in fulfillment. Teams benefit from fewer support calls, lower operational costs, and high satisfaction scores.
Naehas is a true partner in continuing to meet aggressive deployment goals.
Top 20 U.S. Regional Bank, Selected Naehas for Offer Management and Fulfillment
Offer Fulfillment: Frequently Asked Questions
What is Naehas Offer Fulfillment?
A solution that automates eligibility checks, tracks reward progress, and coordinates payouts with full audit trails across retail and commercial banking.
How does real-time eligibility checking work?
Eligibility is confirmed during onboarding using customer data. Qualified offers are displayed instantly across channels to set expectations and reduce disputes.
How is qualification tracked and rewards fulfilled?
Account activity is monitored against offer rules. Dashboards show real-time status, ensuring accurate fulfillment and timely reward delivery.
How are net-new deposits verified?
Naehas excludes internal transfers, comparing balances pre and post-enrollment to validate true growth and protect against incentive misuse.
What communication tools are included?
Email, push, and in-app nudges notify customers as they approach milestones. A status tracker shows real-time progress across digital channels.
How does Naehas support compliance in fulfillment?
All fulfillment actions are logged, versioned, and traceable. Audit trails support internal reviews and regulatory responses with full data transparency.
What makes Naehas different from other fulfillment tools?
Naehas combines real-time tracking, campaign logic, and compliance in one system—so teams deliver accurate rewards without manual reconciliation.