An internationally recognized expert in automation, AI, and the future of work, Craig Le Clair serves enterprise architecture and business process professionals. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. His 2019 book, Invisible Robots in the Quiet of the Night, has been met with wide acclaim. A prolific writer and speaker, Craig is frequently quoted in The Wall Street Journal, New York Times, USA Today, Forbes, and many other publications and media outlets. Dynamic case management, electronic signature, and customer communications management round out his coverage.

Michael Bedard Managing Director, Naehas

Craig Le Clair VP Principal Analyst, Forrester