Finserv Glossary

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A deep dive into the development and application of artificial intelligence, with a focus on its use in the financial services industry.

Banking as a Service, known as BaaS, links consumers to outside financial services through bank platforms.

BNPL is a short-term installment loan that allows consumers to purchase a product or service now but pay later.

This branch of the FTC enforces regulations related to advertising, marketing and financial practices, and privacy and identify protections for consumers.

Learn the why and the ways to the CDFI Fund’s role in promoting access to capital and economic growth, specifically in some of the nation’s most distressed communities.


Gain a full understanding of the role of the Consumer Finance Protection Bureau (CFPB), and how oversight and regulations impact financial services.

Learn the roles and responsibilities of financial institutions regarding conflicts of interest in banking and the role of federal agencies oversight impact regulatory compliance.

In highly-regulated industries, understanding conflict of interest disclosures and the role of regulatory agencies like FINRA in protecting investors and safeguarding market integrity is vital.

Cryptocurrency is a digital asset that uses blockchain to send transactions between two parties.

Customer experience, commonly referred to as CX, is the interaction between a customer and a business.

Data breaches, and the use of stolen or compromised credentials are increasingly troubling for financial institutions. Gain a greater understanding of the vital role cybersecurity plays in protecting institutions and their customers.


Understand how Digital Asset Management (DAM) systems optimize workflow for bank and fintech marketing compliance teams managing regulated content.

Uncover a better understanding of, and guidance for establishing, diversity, equity and inclusion initiatives with this comprehensive overview of important resources toward DE&I.


Digital transformation is the infusion of technology into all business areas. As the world continues to become digital, finding the transformative strategies that your company can leverage to remain competitive is imperative.

A digital wallet is an application that electronically stores payment information. Determining if utilizing digital wallets for the transactions in your financial service business relies on having a strong understanding of what a digital wallet is, how it works, the advantages and disadvantages to the consumer, and how to leverage this new technology.

Embedded finance gives non-financial companies an opportunity to sell a financial service to customers. Working embedded finance into your bank, insurance company, or wealth management business is vital to stay competitive and relevant going into the next few years.


Environmental, social, and governance (ESG) is a set of standards and policies that guide socially conscious investors and consumers. Knowing what ESG is, its importance, the scoring methods, and the impact on your finserv business are important to navigate changing consumer and investor demands.

Learn about the Federal Deposit Insurance Corporation (FDIC), its functions, and responsibilities related to supporting the nation’s financial system.

Learn the primary role of the Federal Reserve, and how it operates to conduct the nation’s monetary policy and promote financial system stability.

For regulatory compliance teams, understanding this interagency body is essential. FFIEC creates uniform standards for the examination of financial institutions by its composite agencies.

For financial service marketing and compliance teams with brokers-dealers, tapping resources and regulatory guidance from agencies like FINRA is important.

A fast-growing segment in the financial services industry, fintech involves digital lending and credit, mobile payments, cryptocurrency and digital wealth management. Learn more about fintech history and developments.

Discover how the Federal Open Market Committee (FOMC) operates within the Federal Reserve and its responsibility for open market operations.

The role of the FTC is to protect consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education.

Understand the European Union’s data protection law with this comprehensive review of its function and how it impacts businesses.

Gain a strong understanding of the history and importance of Governance, Risk and Compliance programs in financial services and insurance.

Learn about ISO standards, the International Organization for Standardization, and how it impacts financial services and insurance industry marketing.

MDI is a formal federal designation for banks and credit unions that are either owned or directed primarily by African Americans, Asian Americans, Hispanic Americans, or Native Americans.

A neobank is a nontraditional bank that offers financial services to consumers in the form of a website or mobile app.

Gain an understanding of the core functions of the Office of the Comptroller of Currency, OCC, and its critical influence on financial services institutions.

Open banking is the transfer of information between two or more third parties using application programming interfaces.

The prime rate is an interest rate that financial institutions use for loans and other borrowing types.

Regulatory compliance is your organizations adherence to rules, regulations, and guidelines imposed by outside agencies. Learn more about the basics, the importance, and ways to promote compliance in your organization.

Risk management is the process of identifying, analyzing, accepting, or avoiding uncertainty in financial or investment decisions.

Understand detailed rules and regulations with which financial services institutions, such as the Schumer Box stipulations for consumer protection.

Learn the role of the SIPC, which oversees the liquidation of member firms that close when the firm is bankrupt or in financial trouble, and customer assets are missing.

Gain a better understanding of the regulations surrounding UDAAP standards in this overview of  the law, and the importance of compliance by those who offer financial products or services to consumers.